Ease Comms Center (VMOS) is down
Resolved
Dec 17, 2025 at 09:12pm UTC
Root cause has been fixed. All systems seem to have recovered without further issues.
Affected services
Updated
Dec 17, 2025 at 06:40pm UTC
Issue seems to have been resolved. Eng is still investigating root cause.
Affected services
Updated
Dec 17, 2025 at 06:22pm UTC
Some fixes were applied. Some automations are also paused for now to allow the database to recover. We are seeing ECC starting to recover. We will continue to monitor.
Affected services
Created
Dec 17, 2025 at 06:11pm UTC
We are investigating a database issue that is causing an outage. Will update as we make progress.
Affected services