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Degraded
Twilio/AWS down
Oct 20 at 09:00am CDT
Affected services
Ease Communications Center
Resolved
Oct 20 at 05:01pm CDT
The AWS outage has been resolved
Affected services
Ease Communications Center
Created
Oct 20 at 09:00am CDT
AWS is experiencing intermittent issue which has resulted in service degradation by twilio, leading to issues such as failing to connect to SMS conversations and making outbound phone calls.
Affected services
Ease Communications Center